Effective Date: February 4, 2025
At TrustedLeadGen.com, we are committed to delivering high-quality lead generation services within the promised time frame. This Delivery Policy outlines our process for delivering services, including expected timelines, communication during the process, and customer responsibilities.
1. Delivery Timeline
We aim to complete your lead generation services within 7 to 14 days from the date of your order confirmation. The exact timeline depends on the complexity of the project and the specific requirements provided by you.
- Standard Delivery Time: Most projects will be completed within 7 to 14 days.
- Complex or Custom Projects: For more complex or customized lead generation projects, the timeline may extend slightly. In such cases, we will provide an updated delivery estimate upon receiving your project details.
2. Factors That Can Impact Delivery Time
While we strive to meet the delivery timelines, there are several factors that may affect the timing of your project:
- Project Complexity: Projects with highly specific or complex requirements may require additional time for data collection, segmentation, and lead generation.
- Availability of Data: The availability and accuracy of the data needed for generating leads can impact delivery times. If there are delays in receiving the necessary information, the timeline may be adjusted accordingly.
- Customer Responsiveness: Timely feedback from you is essential. If we require additional information or feedback from you during the project, delays in receiving that input may affect the overall delivery time.
3. Delivery Method
Once your leads are generated, they will be delivered to you through one of the following methods:
- Email: We will send the lead data to your provided email address in a CSV, Excel, or PDF format, depending on the type of data and your preference.
- Secure File Sharing: If the lead data is large or requires secure transfer, we may share the file via a cloud-based file-sharing service (e.g., Google Drive, Dropbox) and provide you with a link for download.
- Client Portal (If Applicable): If we provide access to a client portal, you will be able to download the lead data directly from there once it’s ready.
4. Communication During the Delivery Process
Throughout the process, we will maintain open communication with you:
- Project Confirmation: After receiving your order, we will send a confirmation email to ensure we have all the necessary details and confirm the delivery timeline.
- Progress Updates: Depending on the scope of the project, we may send you periodic updates on the progress of your lead generation project. This ensures that you are kept informed of any developments or potential delays.
- Final Delivery: Once your leads are ready, we will notify you via email with a delivery confirmation, providing you with the necessary download links or attachments.
5. Customer Responsibilities
To ensure timely delivery of your project, please make sure to:
- Provide Accurate Information: Supply accurate and detailed information regarding your business, target audience, and specific lead generation needs at the time of the order.
- Respond to Requests Promptly: If we require additional details or clarification during the project, respond as quickly as possible to avoid delays.
- Check Your Email Regularly: We may need to contact you via email for progress updates, revisions, or final delivery. Ensure you monitor your inbox and spam/junk folder.
6. Late Deliveries
While we make every effort to meet the estimated delivery times, delays can occasionally occur due to unforeseen circumstances, such as high demand, data collection challenges, or technical issues. If we foresee a delay, we will notify you in advance and provide an updated delivery estimate.
In the rare event of an unanticipated delay, we will prioritize your project to ensure it is delivered as soon as possible. If you are not satisfied with the revised delivery date, you may request a revision to your lead data or, under our Satisfaction Guarantee, we will work with you until the project meets your expectations.
7. Changes to Delivery Policy
We may update or modify this Delivery Policy as needed to reflect changes in our operations or customer needs. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.
8. Contact Us
If you have any questions regarding our delivery process or need an update on the status of your order, please don’t hesitate to reach out:
- For general inquiries: hi@trustedleadgen.com
- For support: support@trustedleadgen.com
- For business or contact-related matters: contact@trustedleadgen.com
